Verified July 2026 · From Official Plan Documents

Does Ambetter Health Cover Hearing Aids?

Most Ambetter marketplace plans exclude adult hearing aids — real adult coverage exists in Illinois, New Hampshire, and (starting with 2026 plans) Washington, plus a check-your-plan 'offer' rule in Arkansas and children's mandates in 29 states, so read your own plan's SBC.

By Lilly Seay · Updated July 2026

Covers hearing aidsVaries by plan
Typical benefitIn most states: $0 toward adult hearing aids; where state law applies, no statutory dollar cap in Illinois (one per ear every 36 months), at least $1,500 per aid in New Hampshire (every 60 months), and each-ear coverage every 3 years on Washington 2026 plans; Wellcare Medicare plans add allowances of roughly $350–$750 per ear.
Where they operateAmbetter Health sells ACA marketplace plans in 29 states, often under local affiliate names such as Ambetter from Superior HealthPlan (Texas), Ambetter from Fidelis Care (New York), Ambetter HMO from Health Net of California, and Ambetter from Absolute Total Care (South Carolina) — though it is leaving New Hampshire's marketplace after 2026. Parent company Centene also runs Medicaid managed-care plans in many of these states and Medicare Advantage plans under the Wellcare brand.

ACA marketplace plans: adults are usually on their own

Ambetter is the largest ACA marketplace insurer by enrollment, with more than 4 million members across 29 states, and like most marketplace carriers it covers adult hearing aids only where state law steps in. In most states, hearing aids sit on the exclusion list: the 2026 Summary of Benefits and Coverage for the Bronze 60 Ambetter HMO from Health Net of California lists 'Hearing aids' under 'Services Your Plan Generally Does NOT Cover,' right alongside adult dental and cosmetic surgery. Diagnostic hearing exams ordered by a doctor to investigate a medical problem are generally covered like any specialist visit, but the devices themselves are not. That means in most Ambetter states, an adult member pays full retail — typically $2,000–$7,000 a pair for prescription hearing aids — out of pocket.

Where state law actually helps adults: Illinois, New Hampshire, Washington — plus an asterisk in Arkansas

Illinois requires individual and group plans to cover medically necessary hearing instruments for all ages — one per ear every 36 months with no dollar cap in the statute (215 ILCS 5/356z.30), though normal copays and deductibles apply. New Hampshire requires individual policies to pay at least $1,500 per hearing aid every 60 months (RSA 415:6-p) — but note Ambetter is leaving New Hampshire's marketplace after 2026. Washington is new for 2026: the state added hearing aids to its essential health benefits, so individual and small-group plans beginning on or after January 1, 2026 must cover hearing aids for each ear every three years; the often-quoted $3,000-per-ear minimum in Washington law actually applies to large-employer and public-employee plans, not marketplace plans. Arkansas is different — its law (Ark. Code § 23-79-1402) only requires insurers to offer hearing aid coverage of at least $1,400 per ear every three years, free of deductibles and copays when included, so an Arkansas Ambetter plan may or may not carry the benefit. The remaining adult-mandate states — Connecticut, Maine, Minnesota, Rhode Island, and Vermont — are outside Ambetter's marketplace footprint.

Children fare better

29 states mandate hearing aid coverage for children on state-regulated plans, and several sit inside Ambetter's footprint. Texas requires coverage of medically necessary hearing aids and cochlear implants, plus fitting and related services, for members 18 and younger (in effect since September 2017), and Georgia's Hearing Aid Coverage for Children Act (§ 33-24-59.21) requires up to $3,000 per hearing aid per ear every 48 months for kids 18 and under. Because these are state-by-state laws with different age cutoffs, dollar caps, and replacement schedules, the only reliable move is to check your own plan documents or call Member Services and ask specifically about pediatric hearing aid coverage. Children enrolled in a Centene Medicaid plan instead of a marketplace plan have a stronger guarantee: federal EPSDT rules require Medicaid to cover medically necessary hearing services, including hearing aids, for members under 21 in every state.

Medicare: Wellcare, not Ambetter

Centene's Medicare Advantage plans are sold under the Wellcare brand, and many 2026 Wellcare plans include a hearing benefit — hearing exams, follow-ups, fittings, hearing aids, and batteries, depending on the plan. Wellcare does not publish one national dollar figure; third-party plan listings show allowances such as $350 per ear (Wellcare Giveback Open PPO) up to $750 per ear with a $0 copay on richer plans, typically limited to 2 aids per year with prior authorization. Some plans, especially D-SNPs for people with both Medicare and Medicaid, also load hearing dollars onto the Wellcare Spendables card for out-of-pocket hearing costs. Your exact allowance and the hearing vendor that administers it are named in your plan's Evidence of Coverage — Wellcare tells members to call the hearing vendor listed there to schedule. Remember, Original Medicare itself pays nothing toward hearing aids.

Employer plans: it depends on funding, not the logo

Ambetter is overwhelmingly an individual-marketplace brand, so most people with an Ambetter card do not have it through work. Where Centene entities do serve employer groups (for example, Health Net in California), the same rule applies as everywhere: fully insured group plans must follow the hearing aid mandates of the state where the policy is issued, while self-funded employer plans are governed by federal ERISA law and can set their own benefits — the insurer only administers them. Washington shows why the distinction matters: since January 1, 2024, state law requires nongrandfathered fully insured large-group plans there to cover hearing instruments at no less than $3,000 per ear every 36 months, but a self-funded employer in the same state can skip the benefit entirely. If your coverage comes through a job, ask HR one question first: 'Is our plan fully insured or self-funded?' Then check the plan's Summary Plan Description for 'hearing aids.'

Medicaid managed care extras

Centene describes itself as the largest Medicaid managed-care organization in the country, running state Medicaid plans under names like Superior HealthPlan (TX), Sunshine Health (FL), Fidelis Care (NY), and Coordinated Care (WA). Hearing benefits on these plans follow each state's Medicaid rules: children under 21 get medically necessary hearing aids everywhere under EPSDT, while adult coverage varies from generous (some states cover exams and aids with small or no copays) to nothing at all. If you have a Centene Medicaid plan, call the member services number on your card and ask what your state covers for adult hearing aids and which audiologists are in network.

Discounts, perks, and what changed 2024–2026

Ambetter does not offer a TruHearing- or Amplifon-style hearing aid discount program on marketplace plans; its verified perk is modest — a 20% discount on eligible Walgreens-brand health and wellness products (over-the-counter medicines, vitamins, dental care, and more — check the eligible-product list), plus My Health Pays rewards dollars that can offset premiums and everyday costs. Recent changes worth knowing: Ambetter expanded to statewide South Carolina coverage for 2026, announced in June 2026 that it will leave the New Hampshire marketplace after 2026 (about 11,600 members will pick a new carrier for 2027), and Washington's essential-health-benefits update added hearing aid coverage to individual plans starting with 2026 plan years. For adults with mild-to-moderate loss and no coverage, FDA-regulated over-the-counter hearing aids (on the market since October 2022, typically about $200–$1,500 per pair) remain the most realistic budget path.

How to Use Your Ambetter Health Hearing Benefit

  1. Find your plan's Summary of Benefits and Coverage: log in to your Ambetter member portal (member.ambetterhealth.com) or go to ambetterhealth.com, select your state, and open your plan's SBC. Flip to the last pages and read 'Excluded Services & Other Covered Services' — hearing aids will be listed either under 'Services Your Plan Generally Does NOT Cover' or as a covered service with limits.
  2. Call Member Services at the number on the back of your Ambetter ID card and ask three things: 'Does my plan cover hearing aids? Is prior authorization required? Which in-network audiologists or hearing centers can I use?' If you're still shopping for a plan, Ambetter's national line is 855-436-8413.
  3. If you live in Illinois, New Hampshire, or Washington, mention the state requirement by name — Illinois covers one hearing instrument per ear every 36 months with no statutory dollar cap, New Hampshire at least $1,500 per aid every 60 months, and Washington individual plans must cover hearing aids for each ear every three years starting with 2026 plan years under the state's essential health benefits. In Arkansas, ask whether your plan includes the hearing aid benefit ($1,400 per ear every three years) that state law requires insurers to offer.
  4. Get a hearing exam through an in-network provider first, and have the audiologist submit any required prior authorization before you order devices — buying first and asking later is the most common way claims get denied.
  5. For a child, ask specifically about pediatric hearing aid coverage; if your child is on a Centene Medicaid plan, EPSDT rules require medically necessary hearing aids for members under 21.
  6. Use the small perks either way: Ambetter members get 20% off eligible Walgreens-brand health and wellness products — check the eligible-product list before you shop.
  7. If your Medicare Advantage plan is Wellcare (Centene's Medicare brand), open your Evidence of Coverage, find the 'hearing' section and the hearing vendor's phone number listed there, and call that vendor to book your exam — some plans also let you spend Wellcare Spendables card dollars on hearing costs.
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Ambetter Health Hearing Aid Questions

Usually not for adults. In most of Ambetter's 29 states, hearing aids appear on the plan's exclusion list — the 2026 SBC for the Bronze 60 Ambetter HMO in California lists 'Hearing aids' under services the plan generally does not cover. The main exceptions: Illinois and New Hampshire mandate adult coverage on individual plans, Washington added hearing aids to its essential health benefits starting with 2026 plans, Arkansas requires insurers to offer the benefit, and 29 states require coverage for children. Diagnostic hearing exams ordered by your doctor are typically covered like a specialist visit — but check your own plan's SBC.

Three states in Ambetter's footprint require it outright. Illinois: one hearing instrument per ear every 36 months, all ages, no statutory dollar cap (normal cost sharing applies). New Hampshire: at least $1,500 per hearing aid every 60 months. Washington: starting with plan years on or after January 1, 2026, individual plans must cover hearing aids for each ear every three years as an essential health benefit. Arkansas only requires insurers to offer at least $1,400 per ear every three years — ask whether your plan includes it. Heads-up: Ambetter leaves New Hampshire's marketplace after 2026, so NH members pick a new carrier for 2027.

In many states, yes. 29 states require state-regulated plans to cover hearing aids for children — including Ambetter states like Texas (medically necessary hearing aids and cochlear implants for members 18 and younger) and Georgia (up to $3,000 per hearing aid per ear every 48 months for kids 18 and under). Age limits, dollar caps, and replacement schedules differ in every state, so open your plan's SBC or call Member Services and ask specifically about pediatric hearing aids. If your child is covered by a Centene Medicaid plan instead (Superior, Sunshine Health, Fidelis Care, and others), federal EPSDT rules guarantee medically necessary hearing aids for kids under 21 in every state.

Two minutes of homework settles it. Log in to your Ambetter member portal or find your plan on ambetterhealth.com and open the Summary of Benefits and Coverage (SBC). Go to the section near the end called 'Excluded Services & Other Covered Services.' If 'Hearing aids' sits under 'Services Your Plan Generally Does NOT Cover,' you have no device benefit; if it appears as covered, the limits will be listed. Then call Member Services at the number on your ID card to confirm prior authorization rules and in-network audiologists before you buy anything.

Many 2026 Wellcare Medicare Advantage plans do, which matters because Original Medicare pays nothing toward hearing aids. Depending on the plan, benefits include exams, fittings, hearing aids, and batteries; third-party plan data shows allowances such as $350 to $750 per ear with $0 copays, often limited to two aids per year with prior authorization. Some plans, especially D-SNPs, also put hearing dollars on the Wellcare Spendables card. Your exact allowance and the hearing vendor who administers it are spelled out in your Evidence of Coverage — call that vendor to schedule, and bring your member ID card.

It depends entirely on your state. Centene is the largest Medicaid managed-care company in the country, and its plans (Superior HealthPlan, Sunshine Health, Fidelis Care, Coordinated Care, and others) must follow each state's Medicaid benefit rules. Children under 21 are protected everywhere: EPSDT requires medically necessary hearing aids. For adults, some state Medicaid programs cover exams and hearing aids with little or no cost sharing, while others cover nothing. Call the member services number on your Medicaid plan card and ask what your state covers for adult hearing aids and which providers are in network.

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